Policies
Please take the time to read the information below. We ask that you understand all the information listed.
By booking an appointment you have agreed and understand the listings below.
Rescheduling
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Please reschedule or cancel your appointment with a 48 hour notice. You can send the notice via email or number. If you fail to do so deposit will be forfeited.
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You may reschedule within 1 month of your canceled appointment but the deposit will not be refundable. If you do not reschedule you will not get your deposit because it is 100% NON- REFUNDABLE.
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When you reschedule your appointment the first time your deposit will be transferred along with the appointment. After the 1st time we will ask for a NEW deposit.
Cancellations
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We ask that you cancel at least 48 hours in advance to try and fill that appointment spot for another potential client.
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Please note that all DEPOSITS are NON-REFUNDABLE after booking.
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NO CALL NO SHOWS deposit is automatically forfeitted.
Deposit
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Your deposit will be applied to total of appointment.
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After your 1st reschedule your deposit will be transferred to your new appointment date. After the 1st Reschedule you will need to pay a NEW deposit and the old deposit will be forfeitted.
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When you Book your appointment please send your deposit of $50.00 via Zelle (469) 881-4866 or cash.
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If you cancel your appointment after it has been booked the deposit is NON- REFUNDABLE but you may reschedule ONCE to another day within a month.
Training
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All deposits and SERVICES for TRAINING CLASSES are 100% NON REFUNDABLE.
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Any cancellations your deposit will be forfeitted.
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If you are needing to reschedule please give us at least a week notice to try and fill that training date.
For any more questions or concerns:
Please email info@theellabeautystudio.com or call (469) 679- 1021, thank you.